Thank you for shopping with Nadepot store. This Shipping Policy explains our shipping process, delivery timelines, costs, and important shipping-related information for customers shopping within the United States.

By placing an order through our website, you agree to the terms outlined below.

1. Shipping Locations

Currently, Nadepot store ships only within the United States.

At this time, we do not offer international shipping.

2. Order Processing Time

Orders are typically processed within:

• 1–2 business days

Processing time may vary during:

• High order volume periods
• Holidays
• Promotional sales
• Inventory verification
• Unexpected operational delays

Orders are processed Monday through Friday, excluding weekends and holidays.

3. Shipping Time Estimates

Estimated delivery times within the United States are generally:

• 2–4 business days

Please note:

• Delivery times are estimates only
• Actual delivery may vary depending on location, carrier operations, weather conditions, and other external factors

We are not responsible for delays caused by shipping carriers or events outside our control.

4. Shipping Costs

Shipping charges are calculated at checkout based on:

• Customer location
• Product weight and dimensions
• Shipping method selected

Free Shipping Offer

We may offer promotional free shipping on qualifying orders over a specified amount. Promotional offers may change without notice.

5. Order Tracking

Once your order has shipped, you may receive:

• A shipping confirmation email
• Tracking information (when available)

Please allow some time for tracking updates to appear after shipment.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If incorrect or incomplete shipping information is provided:

• Delivery delays may occur
• Additional shipping fees may apply
• Orders may be returned or lost

Nadepot store is not responsible for packages delivered to incorrectly entered addresses.

7. Lost, Delayed, or Stolen Packages

Once an order is transferred to the shipping carrier, delivery operations are managed by the carrier.

We are not liable for:

• Delayed deliveries
• Lost packages caused by carriers
• Stolen packages after confirmed delivery
• Delivery issues due to incorrect customer information

However, we will make reasonable efforts to assist customers in resolving shipping-related issues.

8. Damaged Packages

If your order arrives damaged:

1. Contact us within 7 days of delivery
2. Provide photos of:
   • The damaged product
   • Shipping packaging
   • Shipping label

After review, we may offer:

• A replacement
• Store credit
• A refund (when applicable)

9. Order Changes & Cancellations

Orders may only be modified or canceled before processing or shipment begins.

Once an order has shipped:

• It cannot be canceled immediately
• Customers must follow our Return & Refund Policy

10. Delivery Issues

If you experience delivery problems, please contact us promptly.

Customers should verify:

• Shipping address accuracy
• Safe delivery location availability
• Carrier tracking updates

Failure to claim or receive a package may result in return shipping fees or restocking deductions where permitted.

11. Contact Information

For shipping-related questions or support, please contact:

Nadepot store
Email: Contact@nadepot.com
Phone/WhatsApp: +3608864186